Delivery + Shipping + Collection
Lovingly packaged and shipped to you!
Nationwide Deliveries
Please note that delivery times are estimated and are based on working days i.e. Monday-Friday (excluding bank holidays).
TRACKED 48*
FREE UK TRACKED 48 on all orders over £45. £4.50 on orders below £45.00. Aims to delivery usually within 2-3 days working days. Excluding the Highlands and Islands of Scotland, Northern Ireland, Isle of Man and Isles of Scilly. You get delivery notifications if you add your e mail or phone number on order. *Up to 2kg
TRACKED 24*
For £5.99 Aims to deliver the next day, with full tracking from end to end.
We aim to dispatch standard orders within two to three working days and within one for Trcaked 24. *Orders placed after 3pm or during the weekend and UK bank holidays will be dispatched the next working day.
UK Postcodes excluded from our Express & Free Delivery
The Highlands and Islands of Scotland, Northern Ireland, Isle of Man and Isles of Scilly including the following postcodes:
AB, BT, IM, HS, IV, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, TR21-25, ZE
*Please note that shipping times may be impacted by events beyond our control.
Packaging:
Zen Soul Studio considers every function of the company as an opportunity to support and execute environmentally friendly methods and materials. This also includes minimal and ecological packaging. We only use 100% recycled packaging and packaging materials when shipping our products to you. See also our Sustainability + Ethics policies.
Collection Terms/ Pickup from our studio
If you have chosen to collect your order from our Studio, your order will be ready within one to two days. Please agree pick up times with us.
Select the ‘pickup’ option at the checkout and be sure to add your mobile number so we can let you know when your order is ready. The Zen Studio is located in Harpenden, Hertfordshire, You can find the studio using the postcode AL5 4NZ.
No refund given, if you do not pick-up. It is your responsability to pick up within 7 days. We make our products in small batches and can therefore not put aside.